CANCELLATION POLICY
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or another third-party designated by you who is not the carrier, took possession of the goods.
In order to exercise your cancellation right, you must inform us (simplicity networks GmbH, Heinrich-Hertz-Straße 2, 59302 Oelde, Phone: 00800 - 338 670 48 (free of charge), Fax +49 (0) 2522 - 8330 1330) of your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post, a fax, or an email). You can use the attached model cancellation form for this purpose; this is not however, compulsory.
In order to comply with the cancellation period, it is sufficient for you to send us notification that you are exercising your cancellation right before the cancellation period has elapsed.
Consequences of cancellation
If you cancel this contract, then we must pay back all payments that we have received from you, including delivery costs (with the exception of any additional costs you incurred by choosing a different delivery option than the cheapest standard delivery we offer), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. We will use the same payment method for this refund as the one you used for the original transaction, unless we have expressly agreed otherwise with you; on no account will you be charged any fees in connection with this refund. We can withhold the refund until we have receive the goods back from you or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must send back or deliver the goods to us at simplicity networks GmbH, Online-Shop, Von-Büren-Allee 25, 59302 Oelde immediately and in any case at the latest within fourteen days from the day on which you informed us of your cancellation of this contract. This deadline shall be deemed to have been met if you send the goods before the period of fourteen days has elapsed.
We will bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value can be attributed to any handling of the goods that was not necessary to check their state, properties, and functionality.
Withdrawal Form
You can download the withdrawal form to exercise your cancellation right by clicking the following link.